Every minute on intake FAQs
costs your firm $300.
Prospective clients call asking "Do you handle custody cases?" and "What's your consultation fee?" over and over. Golgap's managed AI chatbot answers these practice-area questions from your own content, at any hour of the day.
The 3 questions consuming your paralegals' day.
"Do you handle personal injury cases?"
Your practice areas are already listed on your site, but prospects call to confirm anyway. The chatbot tells them what you handle, what you don't, and how to book a consultation, with citations from your own pages.
"How much does a consultation cost?"
Questions about fees, retainers, and free consultations make up 40% or more of intake calls. Golgap gives prospects your exact pricing and payment terms up front, so they self-qualify before calling.
"What documents do I need to bring?"
Intake requirements differ by practice area. The bot pulls the right checklist from your intake docs so clients arrive prepared, which means fewer no-shows and fewer wasted first meetings.
Clio and LawMatics expect you to build intake flows from scratch.
Self-serve tools like Clio Grow, LawMatics, Drift, and Intercom give you a dashboard and leave the rest to you. You're stuck configuring decision trees, writing scripts, and debugging when the bot gives wrong legal information.
Golgap works differently: our team does the work. We take your practice area pages, fee structures, and intake checklists, test the bot with real client questions, and correct mistakes before a prospect ever sees one. You never touch a prompt.
Live on your firm's website in 3 steps.
Send us your docs
Practice area descriptions, fee schedules, intake checklists, FAQ pages: anything your staff uses to answer client questions. Email them over and we take it from there.
We build & test your bot
Our team trains the AI, tests it with real client questions, and refines answers until they match your firm's tone and accuracy standards.
Paste one line of code
Add one snippet to your website and the chat widget goes live. We handle ongoing monitoring and monthly improvements.
See how much your firm saves.
Most law firms find that 50-70% of intake inquiries are repetitive L1 questions about practice areas, fees, and processes.
Sample intake questions, answered.
"Do you handle business formation and LLC setup?"
"Yes, we handle LLC formation, S-Corp elections, partnership agreements, and general business entity structuring. Our business law team has filed over 500 formations. Schedule a free 15-min consultation to discuss your needs."
Source
Practice Areas: business-law.html
"What's your fee for a divorce consultation?"
"We offer a free 30-minute initial consultation for family law matters including divorce. If you proceed, our retainer starts at $3,500. Payment plans are available."
Source
Fee Schedule: family-law-fees.pdf
"What should I bring to my first meeting?"
"Please bring: (1) Government-issued ID, (2) Any relevant contracts or documents, (3) Timeline of events, (4) List of questions. For real estate matters, also bring your deed or lease agreement."
Source
Client Intake: first-meeting-checklist.pdf
Legal-specific questions
Does the chatbot give legal advice?expand_more
No. Golgap answers informational questions about your firm's services, fees, and processes. It does not give legal advice, and it directs users to schedule a consultation for case-specific questions. This protects your firm from unauthorized practice concerns.
Is client data kept confidential?expand_more
The chatbot answers from public-facing firm content only. It does not access case files, client records, or privileged communications. Visitor chat interactions are not stored as part of attorney-client communications.
Can it help with client intake?expand_more
Golgap answers pre-intake questions (practice areas, fees, what to bring) and directs visitors to your booking system. For full intake form integration, our dev team can build custom connections at nominal cost.
How long does setup take?expand_more
Most law firms are live within 3-5 business days. Send us your practice area pages and fee schedules (day 1), we train and test (days 2-4), and deliver a single line of code (day 5).